WE PROVIDE SERVICES TO
Non - Insured Health Benefits For Indigenous Services Canada | Homewood Health
Victim Services Nipissing District | Humana Care | Blue Cross | Aspiria
Before You Start
Clarify Your Goals:
Think about what brings you to counselling and what you’d like to change, learn, or feel differently about.
Know Your Options:
We offer both in-person and virtual sessions—choose the format that feels most comfortable for you.
Plan Logistically:
- If coming in person, note our location and parking details.
- Make sure you have a quiet, private space if attending virtually.
Prepare for Comfort:
It’s okay to feel nervous—that’s normal. You can bring a notebook, a water bottle, or anything that helps you feel grounded.
Understand Confidentiality:
Your privacy and safety are important to us. We’ll review consent and confidentiality during intake, but you can ask questions anytime.
Think About Practicalities:
Consider your availability for ongoing sessions (weekly, biweekly, etc.) and check insurance coverage or payment methods if needed.
Questions You Might Ask Yourself Before Intake
- What do I hope to gain from counselling?
- What are my biggest concerns or struggles right now?
- Have I had counselling before? What worked—or didn’t work—for me?
- Do I have a preference for a certain approach (e.g., CBT, trauma-focused, mindfulness-based)?
- What qualities in a counsellor would make me feel most comfortable?
- Are there any cultural, spiritual, or identity factors that I want my counsellor to understand?
- How will I know if counselling is helping me?
- What are my non-negotiables (e.g., scheduling, virtual vs. in-person, gender of counsellor)?
How It Works
We are a collective of skilled and compassionate practitioners, all working from the same location with shared parking. While our approaches and areas of expertise differ, we’re united in providing a welcoming and safe space for your journey.
I Am Ready Now!
FINDING OUR OFFICE
I am located at Suite 104, 1180 Cassells Street on the main floor. Park on McPhail Street and access the building from the McPhail Street door (as seen in this picture and where the red van is parked)
Once inside you will be looking for these small yellow signs to direct you
THIS IS WHAT IT LOOKS LIKE
If you enter by the McPhail Street door, my office is to the left and down the hall with a jog through the door and up a slight ramp and you are there, at Suite 104. Please note, the main door into the waiting room of my office will be shut, as it is a shared door for another counselling service. Please check this sign on the door, and you will get an idea of what I am doing. So please come in and if my office door is shut, I am in session, so have a seat and I will be with you shortly.
This is what my office looks like
What a Typical Intake Might Look Like
1. Reach Out & Book
- You can self-refer or be referred by a friend or professional.
- Let us know whether you prefer an in-person session or virtual meeting.
2. Welcome & Paperwork
- Your counsellor will meet you in Suite 104 at 1180 Cassells St. (parking included).
- We’ll review general consent forms and gather essential background info—while ensuring your confidentiality and comfort.
3. Getting to Know You
- You’ll have an open conversation about what brings you in—your background, strengths, values, and goals.
- This is a collaborative discussion to help us match you with the practitioner best suited to your needs.
4. Collaborative Goal-Setting
- Together, you and your counsellor will clarify priorities and expectations.
- Expect questions like, “What would be most helpful for you right now?”
5. Planning Your Next Steps
- We’ll decide on a treatment approach tailored to your situation (e.g. CBT, DBT, EMDR, family systems, or other evidence‑based methods).
- A session rhythm—usually weekly or biweekly—is agreed upon, and future sessions are booked.
6. Ongoing Review & Coordination
- Your care is regularly reviewed to ensure it still meets your needs.
- If your counsellor isn’t the best match, we’ll coordinate a smooth transition to another skilled team member.
Shared Space & Support
- Convenient In-Person Access: All sessions take place in the same building, with simple, shared parking.
- Flexible Delivery: Choose between in-office or virtual appointments based on your preference and comfort.
- Diverse Expertise: Our collective offers a broad team with specialties including trauma treatment, ADHD support, couples/family work, EMDR, perinatal care, youth counselling, and more.
- Supportive Switching: If you ever feel the fit isn’t right, we’ll confidently match you with another qualified practitioner—no extra fuss.
